“It’s hard, really hard.”This is the first thing that occursto Steven while summarizing his two-yearworkin FEELM. As a R&D Director, Steven has 20-year work experience in this field. But he claims the innovation of FEELM is much different from that of other categories. On one side, technical innovationand quality control are essential parts. But on the other, there are moreto be explored for Steven and his team, which is definitely a big challenge.
01“The biggest challenge is myself”
Steven has not realized the complexity of his work until 3 months after joining in Smoore in 2017. “I can handle it!”Steven was so confident at first. In his opinion, atomizer wastoo tiny to be more complicated than other electronic devices. Compared with traditional household appliances, the life circle of atomizersis much shorter, only 1-2 years, which requires constant innovation. Steven felt an unprecedented pressure without any references.“Experience is of no use. We have to start from zero.”Steven said, “I have to challenge myself”. Due tothelack of knowledge and inexperiencedteam, Steven started to search fora solution. He reckons it is an effective way to build a systematic framework after disassembling and analyzing the product. Apart from work, Steven likes to read books, covering a wide range of topics in relation to technologyand management, for example, The Innovator’s Dilemma, Zero to One, Crossing the Chasm, Crucial conversations andCrucial Accountabilityare his favorite.“Technology plays the key role in this industry, we need to keep absorbing in something new.”
02The pressure is ten times than ever